Want to check the status of your order?
Your order’s shipping tracking number is located on your Your Order Status page on our website, and your order’s tracking information is located on the carrier’s website:
- Locate your order number on your order confirmation email
- Go to our website’s main Order Status page
- Enter your email address and order number in the appropriate text fields
- Click on the Get Order Status button to go to Your Order Status page
Your Order Status page will provide you with the details of your order, including the carrier, your shipping tracking number and ship date (if your order has shipped).
- To get your order’s shipping tracking information, click on your order tracking number from Your Order Status page to review your order’s shipping status on the carrier’s website.
Your shipping tracking number can be used on the following carrier websites to track the location of your package:
If you still have questions, please feel free to contact us:
Phone: 1-877-498-7278 (or 508-295-9095 if you live outside the U.S.)
Our hours: Monday through Friday: 9:00 a.m. – 6:00 p.m. EST