Doing Business with NewGMparts.com
Doing Business with NewGMParts.com
Q. Who is *NewGMParts.com?
A. We’re an Internet-based wholesaler of new original GM parts and accessories including Buick, Cadillac, Chevrolet, Chevrolet Truck, GMC, AM General H1, Hummer H2, Hummer H3, Oldsmobile, Pontiac, Saturn and Chevrolet Performance. We offer original equipment (OEM) parts and accessories for GM vehicles model years 1995 and newer to individuals, businesses, repair shops, automotive parts wholesalers and distributors, procurement companies, fleet managers, municipalities, governments and armed services.
Q. How long have you been in business?
A. We have been in the OEM automotive parts business for greater than 25 years but launched our first website in 2009. Our vision was to build a virtual automotive parts store online that would offer new genuine GM parts and accessories at WHOLESALE prices to everyone and also combine that with exceptional customer service, technical parts services, telephone support, and discounted worldwide shipping services.
Q. Where are you located?
A. *NewGMParts.com facility is located in Cranston, Rhode Island.
Q. Is it safe to place my order online with you?
A. Yes, our shopping cart is secure and fully encrypted to ensure your personal information is processed accurately and securely.
Q. Do you share my name and address with third parties?
A. No, we respect your privacy and do not sell or trade our customer data with any other companies. Your personal information is safe with us.
Q. Can I open a commercial account?
A. Yes, we regularly do business with Commercial Accounts of all natures including Automotive Repair Shops, Custom vehicle Shops, Automotive Parts Wholesalers and Distributors, Specialty Manufacturers, Fleet Managers, Procurement Companies, Municipalities, Governmental and Armed Service entities. We’re very happy to open an account for your business. Please email us or call us at 1-877-498-7278, International customers please call 508-295-9095.
Q. What happens if my order does not go through – are you available by phone?
A. Yes, we have included information about our online ordering process to answer many of your questions. However, if you need assistance we are available by phone – simply give us a call at 1-877-498-7278. International customers please phone 1-508-295-9095. We’re open Monday – Thursday 8:00 AM to 6:00 PM EST and Friday 8:00 AM to 5:00 PM EST.
Q. What if I ordered the wrong part? Can I return it?
A. In most instances Yes. Please refer to our Returns Policy. Occasionally, the parts and accessories catalog we offer on our Website may be a bit confusing to you or offer inaccurate parts details, which can cause order errors when ordering your GM parts. Should you have a question or need assistance, please call us at
1-877-498-7278. International customers please call us at 508-295-9095.